Digital media meets crisis communications

Jane has been at the forefront of media training since the early nineties, when she co-founded the Media Skills consultancy. In 2003 she helped establish the international Media Skills™ Network in the USA. Jane’s four–stage approach to crisis management has been adopted in a broad spectrum of industries in Australia, New Zealand and North America.

Jane Jordan-Meier examines communications between the media and the public during times of crisis, and identifies the role of social media in the present-day digital age. Jane will take us through the four stages of a crisis, explore the effect of the media, and discuss media ethics during a crisis scenario.

Jane’s presentation will discuss how to develop communication plans, suggest what information to provide and include case studies that demonstrate how to choose the appropriate media outlet and language and how to avoid potential bad press due to mismanaging a situation.

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Q1 how does digital media meet crisis communications and what are the topics


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Q2 what is a crisis and how has crisis comms changed forever

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Q3 what is the new normal in media today

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Q4 what are the predictable patterns in reporting

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Q5 what are the 4 stages of crisis communications?

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Q6 what is the importance of the spokesperson during a crisis?

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Q7 how important is it to know your ceo?

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Q8 can media representives be the spokesperson in a crisis?

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Q9 how important is credability to a company during a crisis?

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Q10 an example of media differences

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Q11 what is the importance of hash tags?

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Q12 what is the main importance of a crisis plan?

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Q13 does the gender of the spokesperson make a difference?

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Q14 when you say multiple chanels do you mean multiple sources?

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Q15 media in a crisis?

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Q16 what happens in vages stays on google

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